Refund policy
Refund Policy
At STACKPILOTHQ, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
Returns
- Customers may request a return within 30 days of receiving the item.
- Products must be unused, in original packaging, and in the same condition received.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products caused by misuse
- Clearance or final sale items
- Gift cards
Refunds
Once we receive and inspect your return:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- If the product arrives damaged, contact us within 48 hours of delivery.
